Terms of Use

This Terms of Use Agreement is effective October 1, 2013.

Grant of Rights

The Vendor Compliance Plus grants Customer the rights to use the software (VCP), according to the License Model in point 2.

License Model

This license allows Customer to use VCP in order to process and store Customer’s daily business data. This license covers and includes all related interfacing modules that may be used in order to interface VCP with existing onsite applications and processes.

License Validity

This license is valid so long as Customer is current on monthly/annual service fees.

Service Fees

Service fees are to be paid in advance on the pre-arranged date decided upon by Customer. Access to data and services is based upon the timely payment of service fees. Vendor Compliance Plus will work with Customer where needed to insure Customer have access to its data when needed.

Software Ownership

All Software and modules are the sole property of Vendor Compliance Plus and all rights not expressly granted to Customer in this License Agreement are reserved by Vendor Compliance Plus. Vendor Compliance Plus is the owner of title, copyright, and other intellectual property. The software is licensed, not sold.

Ownership of Data

Customer retains sole ownership of all data collected by VCP during the operation of Customer’s business and the lease of the software. Vendor Compliance Plus makes every possible effort to maintain its servers in both hardware and software in order to keep Customer’s data protected. All data is backed up daily both onsite and offsite in encrypted form. Upon request Vendor Compliance Plus will provide backups to Customer for personal storage. Fees may be required for this service.

Security Guarantee

Vendor Compliance Plus provides state of the art security in both physical and software related aspects. Vendor Compliance Plus maintains training of its personnel, service patches on servers, firewalls, backups and reserves the right to install other measures where Vendor Compliance Plus sees fit. All data, both in and out of our facilities is encrypted and where necessary data is stored encrypted in the databases. Each Customer utilizing Vendor Compliance Plus services will have their own unique and separate dataset in which all of their corporate data will be stored. Vendor Compliance Plus maintains certifications where necessary to insure proper storage and security of data. Vendor Compliance Plus cannot guarantee that a breach will never occur; however, Vendor Compliance Plus does guarantee that if a breach occurs, Vendor Compliance Plus will handle it as quickly and efficiently as possible and will notify all those involved immediately.

Data Access

Vendor Compliance Plus guarantees 24x7 access to Customer’s data with 99.9% uptime utilizing password protected area of VCP.

Termination

VCP is paid monthly/annual for as long as Customer needs service. There are no cancellation fees. Termination and changes require a minimum 10 day notice prior to Customer’s billing cycle in order to affect Customer’s monthly charge.

Refunds

Because VCP is a SaaS (Software as a Service) level application, with “pay as you go” terms, no refunds will be granted. Vendor Compliance Plus offers free demos and videos for reference. Assurance that the software performs the needed tasks before making a purchase should be made before making any decisions.

Warranty

Vendor Compliance Plus represents and warrants that it has full title and ownership of VCP and has the authority to grant the license here under. To the best of Owner’s knowledge VCP does not infringe upon the intellectual property rights of any third party and it did not receive any alleged infringement thereof.

Disclaimer of Warranty

The software and its related material are provided “AS IS” and without warranty of any kind and the owner expressly disclaims all other warranties, expressed or implied, including but not limited to, the implied warranties of merchantability and fitness for any particular purpose.

Service and Support

Service and Support are included within the monthly fees expressed at the time of purchase.

Guarantee of Service

Vendor Compliance Plus guarantees that it will make every effort to insure VCP operates in a manor suitable to Customers’ needs. Vendor Compliance Plus promises to work with Customers to insure support and updates are handled within reasonable guidelines and reserves the right to make changes where Vendor Compliance Plus see fit in order to continue to improve these services.

Company Failure

In the event Vendor Compliance Plus goes out of business for any reason, each Customer will receive a full backup of their data and full source code of VCP to enable them to operate the software at their facilities without the need of Vendor Compliance Plus services. The data will be accompanied with instructions on how to properly setup and initiate the proper services.